Employee Onboarding
& Offboarding
Reliable, secure employee transitions – done right, every time.
We make sure new hires are ready on day one and departing
employees are fully locked out, with no loose ends.
ongoingIT
ongoingIT is a technology-driven IT MSP in the San Francisco Bay Area specializing in secure, seamless employee onboarding and offboarding. Our experienced engineers handle everything from device setup and access provisioning to rapid deactivation and data protection. We make sure nothing is missed and nothing is left exposed.
With proven workflows, modern automation, and strict security protocols, we keep your team productive, your systems compliant, and your business protected through every transition.
Making employee transitions seamless
When someone joins or leaves your company, the paperwork might fall to HR, but the real risk lives with IT.
The ongoingIT team brings deep technical expertise and hands-on experience to every onboarding and offboarding transition, ensuring accounts are provisioned correctly, access is secured, and devices are configured without disruption.
With refined workflows, proven security protocols, and modern tooling, we make sure no permission is missed, no account is left behind, and no sensitive data is exposed – so your team stays productive and protected from day one.
These transitions demand precision, speed, and airtight execution. That’s exactly what we deliver.
Onboarding: Productive on Day One
Great onboarding isn’t about handing over a laptop and hoping for the best. It’s about removing friction before it appears – so new hires can focus on real work, not IT issues.
When systems, access, and devices aren’t ready, new employees lose days (or weeks) just trying to get started. At ongoingIT, our onboarding process accelerates ramp-up, builds confidence, and makes your organization feel prepared from the very first login.
Hardware That’s Actually Ready
A sluggish, outdated, or misconfigured device kills momentum before it begins.
With ongoingIT, we make sure to:
- Pre-provision machines with role-specific configurations
- Deploy clean, updated system images
- Keep your fleet patched, secure, and optimized
Secure Access Without Bottlenecks
Speed and security must coexist.
That’s why at ongoingIT we:
- Optimize Wi-Fi, cabling, virtual desktops, and cloud paths
- Pre-assign ERP and application permissions
- Ensure dashboards and role-based views are ready on day one
Software That Just Works
Nothing drains early enthusiasm like friction.
ongoingIT keeps software running by:
- Automating provisioning with identity tools
- Aligning licenses, versions, and permissions
- Keeping cloud apps and hosted systems responsive
What Bad Onboarding Really Looks Like
Most onboarding failures aren’t dramatic. They’re quiet, slow, and expensive.
A new hire shows up excited on Monday. Their laptop isn’t fully configured. CRM access is pending. Slack invites to mission-critical channels are unsent. They spend their first few days submitting tickets, chasing approvals, and asking coworkers for workarounds.
By Friday, they still haven’t done the job they were hired to do.
This kind of friction doesn’t just waste time – it erodes confidence. New employees quickly learn whether your organization is organized, secure, and competent.
IT-led onboarding sends a clear message: We’re ready for you.
Offboarding: Lock It Down. Do It Fast
Onboarding is about granting access. Offboarding is about revoking it, completely and immediately.
Former employees represent one of the most common insider risks. Lingering credentials, forgotten VPNs, and abandoned SaaS logins create invisible vulnerabilities that often go unnoticed until something breaks… or leaks.
Revoke Access in Minutes, Not Hours
The most dangerous account is the one that should’ve been disabled.
- Coordinate shutdowns within 15–30 minutes
- Disable email, SaaS tools, VPNs, and admin access
- Archive or migrate data so knowledge stays in-house
Turn Every Exit into a Security Checkpoint
Departures are opportunities, not just risks.
- Sweep for ghost accounts and privilege creep
- Review over-permissioned roles
- Update physical access: badges, keycards, and facilities
Keep the Backend Stable
People change. Your systems shouldn’t wobble.
- Use automation to maintain workflows
- Protect backups and pipelines
- Reduce human error during transitions
What Bad Offboarding Looks Like (And Why It’s Dangerous)
Offboarding failures don’t always trigger alarms, but they should.
A departing employee keeps access to email for days. Their VPN session remains active. They still have access to shared drives, SaaS tools, and admin panels no one remembers they had.
Weeks later, no one knows if those credentials were ever disabled.
This is how ghost accounts are born. Ghost accounts are how breaches happen.
Proper offboarding isn’t about distrust. It’s about discipline.
Built for Compliance, Not Just Convenience
In many industries, sloppy access control isn’t just risky – it’s noncompliant.
Healthcare, finance, legal, and SaaS companies all operate under regulatory frameworks that require strict data governance. That means:
- Documented access policies
- Audit trails
- Role-based permissions
- Immediate revocation of access
- Evidence of enforcement
Poor onboarding and offboarding can quietly violate these standards without anyone realizing it.
ongoingIT ensures compliance is built into the process—not bolted on later.
Why a Strong MSP Changes the Game
Even the best internal IT teams struggle with employee transitions—and it’s not a skill problem.
It’s a capacity problem.
Transitions are unpredictable. They cluster. They arrive urgently. They don’t respect calendars. And they demand precision.
Most in-house teams are optimized for stability, not spikes. That’s why onboarding and offboarding are often the first things to break during growth or turnover.
That’s where a seasoned Managed Service Provider makes the difference.
Multi-Level Support Teams
ongoingIT provides full teams of Level 1–3 engineers who specialize in:
- Transitions
- Access control
- Operational continuity
Proven On/Off Boarding Support
With ongoingIT, you’ll benefit from:
- Faster ramp-up for new hires
- Tighter security on exits
- Fewer gaps, fewer emergencies.
With 24/7 remote support and rapid on-site response across the Bay Area, ongoingIT delivers real accountability when timing matters most.
Get in touch for a consultation
Our RAVE Reviews
“We always get a quick response from the ongoingIT team, especially Mike D. ongoingIT is a great partner to the company. They quickly respond to all emails, providing same-day solutions. Their work is always high-quality and delivered within a fast turnaround time.”
Bay Area IT Support & Consulting
Our service area includes businesses throughout the SF Bay Area from our headquarters in San Francisco. If your business is looking for IT consultants in the Bay Area, reach out to ongoingIT for a FREE on-site security and network assessment audit.