SERVICES

Computer network design and implementation is more than just assembling and connecting equipment and getting it all to work. More importantly, it is about understanding and identifying the customer’s needs. ongoingIT specializes in designing computer networks that are tailored to satisfy varied and individualized business goals. Each business has different criteria based on their type of industry or service.

ongoingIT is here to partner with you to achieve your needs. Our goal to design a network that provides optimized security, scalability, improved throughput and response times, optimal use of available bandwidth, optimal logical segmentation, universal addressing, and low administrative workload.

Many organizations rarely have the luxury of a dedicated virtualization administrator. Whether you’re fully virtualized, “over-virtualized,” or still virtualizing traditional servers, our broad range of services can help:

• Reduce costs
• Improve efficiency and utilization
• Centralize administrative tasks and mitigate risk

We provide the management tools and proven processes needed to drive value from virtualization, including:

• Virtualization optimization
• Multi-hypervisor environments (i.e., VMware, Microsoft Hyper-V)
• Cloud-hosted virtual servers
• Hosted virtual desktop
• Virtualized backup and recovery
• Storage virtualization
• Server virtualization
• Cloud service provider

Sure, you’ve got a data backup solution…right?

But does it work?

When was the last time you checked?

Do you have a repeatable process for recovering both your data and your business should the unthinkable happen?

Let us help with the details. We can set your business up with the appropriate level of both data backup and business continuity plans that are right for your business, no matter what size or industry. We have solutions that span a wide range of situations and scenarios.

We provide professional 24-hour Help Desk coverage, as well as server and workstation monitoring for our IT Managed Services clients. Our team can supplement your existing IT department by providing additional staffing and technology resources or can become your IT department providing strategic direction and operational strategies to best-manage your IT investments. These services help to ease the burden of day-to-day monitoring and management of critical systems such as servers and network infrastructure, as well as user account maintenance, configuration, and setup.

Imagine having access to your most important data from any device.

That’s the promise of cloud services: connect from anywhere with your laptop, smartphone, or tablet. But there are a lot of questions surrounding cloud computing:

• Which cloud service should you use?
• Is it secure?
• Will your data be protected?
• What are the pros and cons of cloud services for your industry?
• What’s the best option for your business?

Cloud services offer a big promise: instant access, unlimited connectivity, the ability to pay as you grow, and perceived simplicity. Until it isn’t that simple anymore. We can help you pick the right cloud services for your business.

You want a reliable, high-quality phone system that simply works. And so you can focus on your business, and not your communications platform, our system adapts and adjusts to your needs and seamlessly works the way you do. Whether you have five or fifty employees, we have a solution that meets your needs.

• Easy to use and manage
• Full PBX capabilities utilizing easy interface
• Eliminate costs of a traditional phone closet
• Low monthly phone bills (including VoIP services)
• Future-proof your phone systems

Monthly scheduled onsite visits are included in addition to our standard on-demand support.

Whether you need the vital in-house presence or additional onsite support, we have your business covered. Proactive management also includes keeping your systems up-to-date with software service packs, OS security fixes and firmware updates for hardware.